B.A.K. ROLLLADEN

Top Service

Mr. Bak visited me as a specialist for Hörmann garage doors. The contact was established through the building trade fair in Essen. Mr. Bak examined the problem of the missing radio connection between the remote control and the opener. He resolved the issue within minutes. He also inspected the condition of the entire Hörmann garage door and confirmed its quality.

Precision and punctuality are the hallmarks of B.A.K. Clean work!! Top service. Excellent availability. A mechanical problem in the window area was identified immediately. Replacement parts were ordered within hours and installed right away. The site was left clean. Old-school German craftsmanship. Highly recommended! Here, the customer is still king. Highly recommended. Employees and owner are very friendly and courteous.

We locked ourselves out of the conservatory overnight; the roller shutter jammed and the motor broke. We called at 9 a.m., received a call back two hours later, and a technician arrived 30 minutes after that. Everything was repaired perfectly; they only did what was necessary. All the steps and the extent of the damage were explained in detail. A very friendly and highly professional team: from the initial phone call with Mr. Schenkel to the completion of the work. Of course, this comes at a price. Many thanks to the entire team! 👍👍

After my electric garage door only opened 30 cm, I desperately searched for someone to get my car out of the garage around 3:30 p.m. All the companies I called had already closed at 2:00 p.m. or 3:00 p.m., and all I could do was get my answering machine. I then found B.A.K. online, and not only did someone answer the phone, but someone also came by at 7:00 p.m. to free my car. A few days later, the tension springs were replaced. It was enough for me to leave the electric garage key with a neighbor. It's nice to know you have such a competent company nearby, and I would recommend them anytime.