Dresden-IT GmbH

Simply awful... My vocational school receives technical support and setup from IT Dresden GmbH. Unfortunately, they take complete control, so even teachers can't do anything on the servers. The people at IT Dresden GmbH don't seem to know what we students need. Important programs that we use for projects and lessons are missing. It takes almost months for someone to install these required programs, and by then, two or three school weeks are lost, during which proper learning is impossible. A complete mess, I do NOT recommend them.

A highly competent and, above all, customer-friendly company. The vocational school I attend is consistently managed with exceptional competence by this company regarding its information and telecommunications technology. Our school's PCs run flawlessly, and whenever problems arise, Dresden-IT GmbH is always quick to find a solution.

Our primary school is managed by Dresden IT. Their service and communication are abysmal, deadlines are missed, and they're using IT solutions from the last decade. I wonder if this is what Saxony's approach to digitalization is supposed to be.

It's pretty abysmal that these are supposed to be "IT experts." Our support person at DRESDEN-IT has now resigned, and there's no real replacement. After the holidays, the ban hammer was swung at domains, blocking useful pages we needed for research. And even then, they're using technology from the Middle Ages, which is no surprise, since companies like these still have to print everything out these days.

It has an interesting history of projects that many people come into contact with daily. Unfortunately, in my opinion, not necessarily a good one...