Elektro Alpert GmbH

Very nice clerk. The washing machine was delivered as discussed!

Andreas Bronnikof and an apprentice (sorry, I forgot his name) professionally, quickly, and expertly installed all our lights yesterday. It's clear how much he enjoys his work. He's a real asset to the company. And once the apprentice finishes his training, he'll certainly be an asset as well. We can already tell that much. We'll definitely request Andreas Bronnikof for our next project.

The building services department is responsible for the systems in my apartment. I'm a tenant with GEWOBA. I haven't had hot water in my apartment for three days. The water heater has already broken down within a year. Unfortunately, the employee on the phone wasn't friendly, and I'm forced to wait another day for the offered appointment. After that, there's a possibility I'll have to wait a week or even a month if the problem isn't resolved during the first appointment. This is very disappointing and unacceptable.

My inquiry was handled with little customer focus, almost dismissively. Bureaucratic hurdles were clearly the priority. Definitely not a welcoming customer experience.

I am absolutely thrilled with Elektro Alpert in Bremen! The staff are exceptionally friendly and competent. The consultation was excellent – ​​honest, clear, and tailored to my specific needs. The work was carried out not only cleanly and neatly, but also extremely quickly. That's exactly how it should be! I can wholeheartedly recommend Elektro Alpert.