Elektro Lauxmann GmbH

When we returned from vacation, we were in for a nasty surprise: when my wife started the washing machine, there was a burning smell, the washing machine was offline, and we had no power in the house. No internet, no refrigerator, no freezer—everything essential was without power, except for a few lights. A bit panicked, I called Wasilios Mavroudis at Elektro Lauxmann GmbH in Stuttgart. As promised, his senior technician arrived promptly at 3 p.m. that same day. Just under two hours later, everything was back up and running—including a new main fuse. The technician also relocated two electrica

Completely unreliable. The company can't even manage to create a proper cost estimate. After countless emails and copy-and-pasted replies, I decided to request a quote from another company, as enough time had already been wasted. If they still can't produce a cost estimate after four weeks, I don't know what to do. I'll just find a reliable company.

I'd like to share my extremely positive experience with Elektro Lauxmann GmbH from Stuttgart. Some time ago, I had them install an air conditioner, which proved absolutely essential during the hot summer months, especially with our young babies. The installation went smoothly, and Mr. Mavroudis and his team were very professional. But the real highlight was how they handled an unexpected problem: On the hottest weekend of the year, my air conditioner suddenly broke down. Despite the extreme heat and the fact that it was the weekend, the company owner personally ensured that a technician came

Strongly advised against: unpunctual, unacceptable, takes weeks for a cost estimate/quote, then provides a cost estimate without detailed information, after complaint the amount is suddenly significantly higher, not even an apology, doesn't respond to emails, doesn't call back despite multiple calls, unprofessional

Excellent service, quick and straightforward. The employee was very helpful. My portable air conditioner was low on refrigerant. Unfortunately, the problem couldn't be resolved on-site. Since it's portable, I offered to bring the unit in. No problem. A valve needed to be soldered in. I dropped it off on Friday, and it was ready on Tuesday. Many thanks to the Lauxmann team and Mr. Pilsner for the prompt service!