Elektro Preuwe & Co. KG Inh. Artur Kania

Many thanks to the entire Elektro Preuwe team! My entire two-story apartment was professionally modernized and brought up to current standards. Consistently friendly and approachable staff who know what they're doing. I would use them again anytime; highly recommended.

A run-of-the-mill company with a technician who was incredibly unfriendly, had zero work ethic, and didn't even have the right tools. After a 45-minute delay, he finally started work. When his work wasn't yielding any results, he became desperate, and suddenly his drill bit broke. He left a huge hole in the wall and then disappeared. He claimed it was the end of his shift and he didn't want to work overtime after his first sick day. I called the company several times, but they couldn't resolve the issue.

A few months ago, the customer service and emergency service employees were there. They had a great sense of humor, and the error was quickly identified. And now employees who barely speak German haven't fixed the error. And they talk badly about the company and the boss. It used to be better.

I needed an emergency service through RHZ, and he arrived four hours later. He entered my apartment in a completely arrogant manner, immediately bringing a new water heater (with only three temperature settings) and installing my old one (which was better, with a regulator so you don't have to adjust the cold water anymore). He asked if I had a towel and a bowl. Why didn't he bring his own equipment? In the end, he left my bathroom a complete mess. A complaint has been filed.

Sehr nette Gesellschaft. Es wurde sofort gehandelt und alles in die Wege geleitet. Uns wurde sehr entgegen gekommen und der Ansprechpartner hat sich umgehend mit uns in Verbindung gesetzt und alles ermöglicht.