Elektro-Schmitz GmbH & Co. KG

The company should have a serious talk with its employees regarding customer service.

Fast, straightforward, and friendly service. Today's result is fantastic. Thank you!

We are unfortunately very conflicted about this company. We are generally satisfied with the service provided, and the work was completed relatively quickly and on schedule. However, the amounts quoted in the initial offer and the final invoice differed drastically. The doubled amount of the offer was justified by "increased quantities and special requests," which we don't really understand. As mentioned, the work was well done, but with double the price, we unfortunately cannot be satisfied.

Unfortunately, we find the positive reviews completely incomprehensible. In August of last year, we inquired about a complete electrical distribution box for my mother. At first, it took forever to get a quote, but then work finally began in March 2024. Two months later, we inquired about a connection for a heat pump, which had since been purchased. No one got back to us. We hired a new electrician, who discovered some defects. We contacted the company, but since the bill had been paid long ago, neither of the two managing directors initially made any effort to rectify the problems. You'd thin

We consulted the company for a fan installation and are absolutely satisfied with the result and the electrician's expertise! We will gladly contact Elektro Schmitz again for any future needs. Many thanks!