ELEMENTS Köln

We got an appointment with Elements Cologne relatively quickly for bathroom planning. Due to illness, a colleague stepped in. Despite some technical difficulties, he was able to advise us very well. He took his time and addressed our needs. I would definitely have Elements plan and design my bathroom again.

I am very satisfied. The consultation was friendly and competent, and my wishes were taken into account precisely. I was impressed by the selection and design. Definitely 5 stars from me!

Very friendly and personalized service, a very competent contact person who was able to answer all our questions. Only the website needs improvement (e.g., outdated exhibition photos, non-functional wishlist, confusing navigation).

Dear Ms. Volkmer, Thank you for the wonderful advice, both for me and my sister. Thanks to your experience, the right questions, and your taste, we'll have beautiful bathrooms. Thank you so much!

So disappointing! I went to the bathroom store today and was completely ignored. I was interested and wanted some information. The young receptionist, who wasn't actually responsible for sales, at least tried to get an answer. However, the actual saleswoman wasn't able to come out of the office to answer my questions personally. No helpfulness, no interest – that definitely doesn't make you feel welcome as a customer.