Enpal Hannover: Meisterbetrieb für Photovoltaik

Rhauderfehn

The entire process, from purchase to installation of the heat pump, went smoothly and quickly. The employees were friendly and left everything clean. Unfortunately, I have to deduct one star because two minor things on the system weren't adjusted correctly, and we had a water leak. Since our unit is on the upper floor and we luckily still had the old drip tray from the old heating system, we were able to prevent water damage. Unfortunately, the helpful instructions, which I then followed, only arrived a week later by email. I had sent them pictures showing the incorrect lever positions. Now

From planning to execution, everything was fantastic… All the staff on site were incredibly friendly and helpful. The construction supervisor was always available and ready to help with any questions or concerns. The entire project was a pleasure from start to finish. We wholeheartedly recommend them.

I recently ordered a complete package (photovoltaic system and air source heat pump) from Enpal, and the installation was completed. Unfortunately, problems started immediately after the installation. First, there was the issue of collecting the remaining installation components. Several appointments were scheduled, but no one showed up – without any prior notification. With the onset of cold weather, I needed the system to function reliably. On a positive note, my initial email was answered quickly, and an on-site appointment was arranged at short notice. However, when another problem aros

Four weeks ago, I had a heat pump and a photovoltaic system installed by Enpal. Here's a detailed report for those considering Enpal. Delivery of Goods Since I only have a narrow driveway (1 meter wide) and three steps to navigate, the delivery driver wanted to leave the goods only at the curb. I explained this to the Enpal employee, who said it wouldn't be a problem. The solution was that I had to give up my garage. I had to park my car on the main road 200 meters away (unfortunately, I live in a cul-de-sac with no parking). Since the delivery driver didn't have the necessary permits, I had