Esser GmbH Karosserie- und Lackierfachbetrieb

We took our Tesla to Esser Workshop for repairs and are absolutely delighted. From the initial contact to the vehicle handover, everything went perfectly smoothly and professionally. The staff were very friendly, helpful, and always easy to reach. It was especially convenient that they handled all the paperwork with the insurance company – completely stress-free for us. The repair and paintwork are of the highest quality. In addition, the vehicle was returned to us clean and well-maintained. A complimentary rental car during the repair period perfectly complemented the excellent service. A w

Extremely friendly and competent. One of the tidiest workshops I've ever seen. Everything went perfectly in terms of scheduling, expertise, and communication, and I got my car back spotless – a special thank you for that! Highly recommended and I'll definitely use them again for my next Tesla.

I've been here twice now with my Model 3 and have had consistently positive experiences! Once with accident damage and recently again with a cracked windshield. I was actively kept informed about every step of the process, the rental car was provided quickly and easily, and everyone was very friendly, cheerful, and accommodating! Highly recommended.

Highly recommended! We had a comprehensive insurance claim and received outstanding service from start to finish. The team was incredibly friendly, helpful, and highly competent. As a Tesla Body Shop, they are experts in their field and explained everything clearly, including handling the entire insurance claim. The repair was completed in just two days and was done to a high standard. The car was returned fully charged and cleaned. We even received a Tesla as a loaner, matching our Model 3. Thank you so much for the excellent service!

I'm extremely satisfied! It was absolutely worth the trip. Everything was taken care of immediately, and I got an appointment to drop off the car very quickly. The paint job turned out superbly – you can't even tell that anything was done. On the contrary: the car looks better than when I picked it up from the dealership! Highly recommended.