HANOVOLT GmbH

We obtained a quote from HANOVOLT for a photovoltaic system with storage, a wallbox, and a heat pump. Mr. Funke advised us. The response time, both during the initial contact and for follow-up questions, was very quick and pleasant. The technical explanations of the systems offered were excellent and realistic. The entire consultation process, from preparing for appointments to the discussions themselves and the documents provided, was highly professional.

Customer service was inadequate. My order disappeared from the system and only reappeared after I inquired. By that time, three months had already passed, even though I had previously been promised a completion time of less than two months. The customer service representative is no longer reachable. Agreed-upon services, including promised drone images, have still not been provided. The on-site work was inconsistent: The roofers did excellent work, and the electrician was also technically competent. However, items inside the building were damaged without any communication. This fits with the

From the initial contact with Mr. Leonhard to completion and registration with the grid operator, everything went smoothly. The consultations were very pleasant and competent, leaving no questions unanswered. All services and prices were explained openly. The installation of the modules was quick and professional. The electrical installation was also excellently done by the very friendly Hanovolt employees. Definitely recommended!

The installers were friendly, competent, and hardworking. Although only one of them spoke German, communication was good. I was informed of the installers' late arrival by phone beforehand. I hope the installation is also technically sound, as I cannot judge that. If the work continues to be carried out so efficiently, I will certainly recommend your company.

Highly efficient and competent work, from laying the panels and connecting them to the fuse box, as well as installing the wallbox, battery storage, and inverter. The entire process (14 panels) was completed within two days, and everything works perfectly!