Harkotte Kälte-Klima GmbH

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I contacted them via email and received a call back less than a day later to schedule a consultation. The quote we received was fair. Mr. Baumeister provided excellent advice and was very helpful with the grant applications. The subsequent work was carried out quickly and professionally, and everything was left clean afterward. Many thanks. I would gladly use their services again.

Disappointing experience with Harkotte – especially customer service and costs I recently had an appointment with Harkotte for maintenance on my air conditioning system. The technician on site was helpful and friendly, but unfortunately, that's where the positives end. The telephone communication with the administrative office was extremely unpleasant – unfriendly, curt, and in no way customer-oriented. I felt like I was bothering them with any complaints or questions. I've rarely experienced anything like it. Furthermore, I find the travel costs absolutely exorbitant. They charge the hourl

Simply first-class! ⭐⭐⭐⭐⭐ Our expectations of the company were met and exceeded. Our initial contact with the head office was very friendly and efficient. The salesperson also listened carefully to our needs and requirements and incorporated them into the quote. It was also a plus that the roof work was included, so we didn't need to hire a roofer separately. The installers were very friendly and customer-oriented. The work was carried out smoothly and cleanly. It's clear that the company not only takes excellent care of its customers but also invests in employee training, which ultimately

The company Harlotte supplied and installed a Daikin heat pump for me. From the professional consultation to the expert installation, I have nothing but positive things to say. I highly recommend this company.