Hoftorset GmbH

Super Service

Dear Hoftorset Team, thank you for the excellent work!!! The measurements and installation of my "Hannover" gate system at my home in Salzgitter went perfectly. The replacement of the cover strips today, free of charge, was also fantastic!!! Your employees (from the office to the installation team) were very friendly and helpful. It was a pleasure working with you on this project. Keep up the great work; I will definitely recommend you.

Consultation and customer service at the highest level! We visited the site for a consultation. The staff took plenty of time and answered all our questions to our complete satisfaction. We then ordered a custom-made gate, which we unfortunately had to cancel after 14 days for certain reasons. Although contractually agreed upon, HoftorSet did not charge a cancellation fee. We would like to express our sincere gratitude for this and are happy to recommend this company!

Our experience with Hoftorset is mixed. We waited 10 weeks for our gate. When we first inquired about the delivery date, it was discovered that our order wasn't even in the system. This was promptly rectified. On our next call, we were told to expect delivery the following week. This happened another two or three times. The telephone contact was always very friendly. When the gate was finally delivered, the delivery driver gave us some helpful tips on assembly. He was genuinely very friendly. We give Hoftorset a 4/5 rating. We deducted two points for the weekly delays. The customer service wa

Highly recommended, excellent service from order placement to delivery. Very friendly and competent advice. They also cater to requests and provide excellent support even after the purchase. I can only recommend them.