Ihr Installateur-Sanitär-Heizung-GmbH

Very disappointing… A total of three radiators were installed in two different children's rooms… Two radiators were installed disastrously in one children's room, far too close to the wall (approximately 2.5 cm from the bleed valve to the wall). As a layperson, I don't know this; the installer should have been aware of it. Therefore, bleeding the radiator is impossible, requiring considerable effort and loosening the radiator, which is unacceptable. The other radiator was installed in a different children's room and barely gets warm, only lukewarm… the room remains rather cold. After several

The workmanship was fine, however, the communication was very disappointing. The initially quoted price was almost doubled in the end, without me being clearly informed of the additional costs beforehand or asked for my approval. The last-minute cancellation of the on-site appointment and the subsequent tone were particularly frustrating. This is not how I consider fair customer service.

Competent, reliable, and friendly. Fair price. Highly recommended.

I only have experience with them over the phone. My toilet was broken, and they only offered me an appointment for an inspection after a week and a half. I live about 800 meters away from their company. I got a new toilet from another company within 48 hours.

I asked for help several times, and the very friendly and competent staff were there immediately. Very helpful, fast service, and good value for money. That's what service and good craftsmanship are all about. Thank you, I'd be happy to come again.