ioki GmbH

Initially, the reliability of being able to book a vehicle was quite low; most of the time I didn't get one, which was a real shame. Now there seem to be more vehicles available. In any case, I use it several times a week, and the €1 surcharge is worth it to me to get to the S-Bahn without my car. It would be great if the IOKI service were expanded a bit more in Hamburg in the near future. And a big thank you to the drivers – so far, they've all been very friendly and helpful, and all have excellent driving skills!

So much for the €1 surcharge. How can this be? Despite having a valid ticket, I'm being charged €2.70? I had a valid ticket for that day, and yet I still have to pay €2.70? There aren't that many people driving cars, and now they're even more expensive. You won't be seeing me as a customer again anytime soon. Update from August 2, 2019: I sent my ticket to IOKI weeks ago, and I still haven't received my refund. IOKI is a scam.

Dedicated and professional chauffeur service I really appreciate the dedication of the drivers in Frankfurt am Main, who are always friendly despite the traffic stress. It's also easy to find something to talk about with them, allowing you to unwind a bit from the office stress.

I would be very happy if such an innovative transportation system could also be offered in other German states. I'm from Hesse, near Frankfurt, in the Taunus region. Definitely keep developing this! 👍👍👍

Innovative tech startup focusing on smart mobility solutions with a super cool team.