KFZ Meisterwerkstatt Frank Thieß

Top Service!

Initially, the service was normal, but then it became condescending and rude. My first and last visit!!!! A case for the tax office. I was there for a headlight repair. Because the technician had to make two or three phone calls to find out the parts, the price, etc., we were there for exactly 20 minutes (obviously not my fault). When I simply asked for an estimate, I received the following brazen and rude reply, verbatim: "No, I don't have time for that now. I've already invested too much time in you. We're not here for fun. You can remember the price." As a customer, demanding and recei

I've been Mr. Thieß's customer for 15 years. I've had various cars and had the craziest repairs costing from €1,800 to €85, and I don't know how many times I've taken my cars there without an appointment. So far, everything has always been handled without any problems and with good communication. He's not the cheapest, but I'm happy to pay a few euros more for this service. Quality has its price, and it's absolutely fair, and that creates transparency, security, and trust. All in all, a very good workshop and impeccable people; keep up the good work. Thank you.

I was treated very badly simply because I asked about the expected costs for an inspection on the phone. No reputable garage operates like that!

I bought a BMW from Mr. Thieß sight unseen, and I wasn't disappointed. Professional service, everything went perfectly, I can highly recommend him. Working with professionals is the way to do it!