Kraus Heizungs- und Sanitärtechnik GmbH

I can wholeheartedly recommend the heating and plumbing company Kraus. I have them handle my heating maintenance and all other plumbing work in my house and office. On January 20, 2026, I called them early in the morning because my patient toilet was gurgling. Mr. Thiel sent two technicians during his lunch break that same day, and they fixed the problem within an hour, so I didn't lose any work time and could continue working seamlessly that afternoon. The technicians were very friendly and answered all my questions thoroughly. The toilet is working perfectly again.

From the initial contact via the Buderus website to the completion of the work, everything was absolutely professional and reliable. We particularly appreciated the excellent communication with Mr. Treuheit, who always responded to our questions in a solution-oriented manner. A big compliment also goes to Mr. Riedel and his colleagues: The work was carried out cleanly, carefully, and quickly, including a very thorough introduction to the new system. Minor problems, such as a calcified hot water pipe in the basement, were resolved easily and professionally. It was particularly pleasant that w

Between Christmas and New Year's, our heating system broke down in the freezing cold. As a regular customer, we called the emergency number for Kraus GmbH Heating and Plumbing and received help within a few hours. The technician was very friendly and competent and was able to repair the heating system immediately. Thank you for the reliable and fast service – highly recommended!

We had our bathroom renovated by Kraus Heizungs- und Sanitärtechnik GmbH and are absolutely thrilled. From the initial appointment and planning stages to the final installation, everything went smoothly. The regular updates and transparent communication throughout the construction phase were particularly noteworthy – we were always kept informed of the project's progress. We are extremely satisfied with the result and can wholeheartedly recommend the company!

Competent, friendly, and helpful service both on the phone and in person. The price-performance ratio is excellent. Unfortunately, my Buderus gas boiler was beyond repair and had to be decommissioned. Mr. T.M., a technician from the Kraus company, helped me quickly and efficiently during the cold season. Thank you!