Rechtsanwälte Brockerhoff und Geiser

Friendly telephone contact with the secretary. Unfortunately, that was the only positive aspect. Contact with the lawyer was only possible by phone or email. I often had to follow up by phone. The case was taken on by a lawyer. On the day of the court hearing, I was represented by a female lawyer with whom I hadn't exchanged a single word until then; I only met her shortly before the hearing.

So far, so good. Friendly and helpful. Most documents are sent by email (where possible), which is very convenient for me. They are easy to reach by phone, and if not, they call back promptly. Update! Everything went perfectly, we are very satisfied! Highly recommended!!

I'm absolutely thrilled and so happy!! For eight months I had been trying to get a refund for my flight ticket on my own... unfortunately without success!!!! Ms. Weidenbach was able to resolve my refund issue with Lastminute very quickly, just one month later!!! Top law firm✔❤✔ I highly recommend them!!!! Thank you so much!!!!

The office and reception were very friendly, but then things got chaotic. First, the lawyer wasn't really listening, and as it turned out later, he was on parental leave a week later. The deputy didn't appear, and I had to constantly follow up with phone calls. I appeared in September, and at the beginning of February, I was able to get my money back after asking. Communication was very poor; I can't say much about the legal side of things.

I absolutely cannot recommend them. Despite multiple requests, you wait in vain for a callback, but once the money's been collected, it seems no one cares anymore. The opposing party was even granted an extension without prior consultation, just so no one else would have to deal with it, since the colleague representing the case was unavailable. Basically, I paid the money completely for nothing; I could have easily managed it myself. So, thanks for nothing.