SOLARWATT GmbH

I am living a true nightmare with Solarwatt. In 2017, I invested a considerable sum (almost €10,000) in a MyReserve 800 battery of 4.4 kWh, with the promise of being expandable to 8.8 kWh. Today, 8 years later, I find myself with a system that doesn't work and a company that completely disclaims responsibility. From day one, the installation was a complete disaster: FALSE BATTERY CAPACITY: I was sold a system with the CLEAR promise of being expandable to 8.8 kWh, but the expansion was never possible! NON-EXISTENT LOXONE INTEGRATION: The promised integration with my Loxone smart home system ne

Do not purchase battery products from this company. My battery stopped working 23rd November 2023. Had to follow up for a resolution. Sollarwatt decided to remove the battery and provide a refund. Refund did not arrive until 2nd February. I had to email every week. Phone the office only to be told to send a new email. My service ticket was closed when the battery was removed. The ticket should be left open until the final transaction has been completed. I do not recommend this company. Not professional at all.

Becareful, let's see how is his support in Spain with 3000W batteries died after only 3 years working. I wil keep updated

Installed a Solarwatt home battery system some time ago - the internal fuse failed - it is very difficult to remove and is a special size. Unable to contact the company through the installer or directly to secure a replacement. This company is impossible to contact and provides equipment that is unreliable and difficult to maintain. Steer clear, there are better solutions on the market.

We use a Solarwatt system for 3 years and we are highly satisfied. Too early to make final statements but everything looks fine.