Stadtentwässerung Frankfurt

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Unfortunately, you're dependent on SEF when it comes to obtaining permits for sewer connections. They put obstacles in the customer's way wherever possible. This contributes to high construction costs in Frankfurt! I'm giving one star because some employees try their best. However, the department head undermines their efforts.

SEF's telephone service quality ranges from totally incompetent (female employee quickly became personal/name unfortunately forgotten, simply hung up on me) to competent (male employee, question was clarified in 1 minute with the same approach).

The employees perform important work for the well-being of our city's residents and guests. Ultimately, the canals and sewage systems are comparable to people's arteries. It takes a lot of dedication to keep these paths clear and maintain them every day. Visitors are welcome to tour the old sewage treatment plant located on the banks of the Main River. Without sewers, the city would not be viable. Before they existed, the city was frequently plagued by epidemics and infectious diseases. Therefore, I would like to take this opportunity to thank all the employees of Frankfurt's municipal sewage