Torbau Wilsmann GmbH & Co. KG

Attention, I ordered a garage door system for my garage project some time ago. The initial contact was super professional and flexible regarding taking measurements. But unfortunately, things went wrong after that. I placed the order, and two of the three doors were already installed. But when the third large door was due for delivery, contact was lost. After weeks of trying to reach Mr. Wilsmann, which was only possible with a blocked number, the last door was finally installed some time later. It then turned out that there were enormous color differences between the three doors. Initi

I would like to expressly warn against the Wilsmann company! We commissioned Mr. Wilsmann to install our garage door. The quote came quickly and was attractive. During the shell construction phase, a steel frame was installed as the base frame for the door, and the approximately €800 was paid promptly. The door was to be completed later. From that point on, Mr. Wilsmann was virtually unreachable. Technical queries remained unanswered, planning documents were not provided, and he failed to appear for on-site appointments several times despite promises. Only after engaging a lawyer, approximatel

I am very satisfied with the service from Torbau Wilsmann. They were professional, responded quickly to my inquiries, and installed a high-quality garage door that looks great and works perfectly. I highly recommend this company.

Fast, punctual, reliable, honest (!!! very rare these days), excellent quality, and extremely customer-friendly. They even pointed out potential government subsidies without me even asking. Highly recommended!! Great work! I'd gladly use them again!

Caution: Mr. Wilsmann is very difficult to reach, rarely returns calls, and hasn't managed to get our garage doors working properly in seven months. He installed three garage doors, including electric openers, and one garage door. He also still owes us a black foil wrap for one of the openers. Our mistake was paying the invoice in full and too early. Absolutely not recommended. We are unfortunately forced to take legal action.